Cancellation

Cancellation:

Important: According to § 312 G para 2 para 3 BGB, a right of withdrawal does not exist for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their sealing has been removed after delivery. This includes, among other things, freely available medicines, ready meals and cosmetic products (such as creams and perfumes) that are sealed upon delivery and whose sealing has been removed after delivery. In such cases, the following revocation instructions and the associated right of withdrawal are therefore not applicable.  

Revocation

As a consumer  do you  the right to revoke this agreement within fourteen days without giving any reasons. The period of withdrawal shall be fourteen days from the date on which you or a third party designated by you, who is not the carrier, has or has taken possession of the goods,
·  if you have ordered a product or several goods within the framework of a uniform order and the goods or Goods are delivered uniformly;
·  if you have ordered several goods as part of a single order and the goods are delivered separately;
If several of the foregoing alternatives are available, the withdrawal period shall not commence until you or a third party that you designate, who is not a carrier, has or has taken possession of the last product or part of the shipment or the last item.

In order to exercise your right of withdrawal, you must contact us
 
Evora Cosmetic & Wellness GmbH
Once breed 4
63868 Großwallstadt
Germany

Managing Director Hans Matousek

info@evora.de

Fax: 0049 (0) 6022 – 2 11 18 (at the current local rate)
inform by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this agreement. You can use the enclosed sample withdrawal form, but this is not mandatory.

In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation

If you revoke this agreement, we will provide you with all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you provide a different type of delivery than the one offered by us, the cheapest Standard delivery), immediately and at the latest within fourteen days from the date on which the notice of cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is respected if you send the goods before the expiry of the period of fourteen days. They bear the immediate cost of returning the goods.

They only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.
 
 
Subscriptions are subject to the following right of withdrawal:
Important: According to § 312 G para 2 para 3 BGB, a right of withdrawal does not exist for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their sealing has been removed after delivery. This includes, among other things, freely available medicines, ready meals and cosmetic products (such as creams and perfumes) that are sealed upon delivery and whose sealing has been removed after delivery. In such cases, the following revocation instructions and the associated right of withdrawal are therefore not applicable. 

Cancellation:

As a consumer, you have  the right, within fourteen days, to  without giving reasons to revoke this agreement.
The withdrawal period shall be fourteen from the date on which you or a third party designated by you, who is not the carrier, has or has taken possession of the first product. In order to exercise your right of withdrawal, you must contact us

Evora Cosmetic&Wellness GmbH 
Once breed 4
63868 Großwallstadt
Germany

Managing Director Hans Matousek

info@evora.de

Fax: 0049 (0) 6022 – 2 11 18 (at the current local rate)

inform by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this agreement. You can use the enclosed sample withdrawal form, but this is not mandatory.
In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
 
Consequences of revocation
If you revoke this agreement, we will provide you with all the payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have a different type of delivery than the cheapest standard delivery offered by us   , immediately and at the latest within fourteen days from the date on which the notice of withdrawal of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have explicitly agreed otherwise; In no case will you be charged for this redemption. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you informed us of the withdrawal of this amount. The time limit is maintained when you the period of fourteen days.
They bear the direct costs of returning the goods. They only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.

 

End of revocation policy

Last update: 28.07.2014